Together with the shock please include the form below that includes your information:
SERVICE REQUEST FORM

Ship to:
EPM Performance Imports
77 Pension Rd
Suite 17
Manalapan, NJ 07726

A rebuild service is recommended between 20,000 and 30,000 miles, depending upon use (touring, racing, off-roading etc) for all quality shocks.
(The typical OEM shock will be worn out and need replacement before 20,000 miles.)

NOTE: All motorcycle shocks should be delivered to us for servicing in a “decent” clean condition. Shocks delivered to us as seen in the photo will automatically be billed an additional $20.00 for cleaning.

We pride ourselves on the attention we give to rebuilding motorcycle shocks service. Most shock absorber rebuilds are completed and posted for return shipping in less than 10 business days of receipt by us. In the rare event we cannot meet our deadline. you will be informed by email or phone call about the specifics of the delay.

Service Pricing

Our motorcycle shock rebuild services are priced between $105.00 and $450.00 depending on the model of shock – Hyperpro, Wilbers, YSS, OEM brands such as Kayaba (KYB), Showa, WP, Marzocchi, ESA Shocks, and whether they are Mono or Twin shocks. The service includes cleaning of the shock (extremely dirty shocks require an additional $20.00 cleaning charge), disassembling and inspecting, installing new seals (additional parts are charged extra in some cases), filling with fresh oil and recharging the shocks with nitrogen gas.

We can service so called – non rebuildable – OEM shocks and make them serviceable for the future. Rebuilding shock absorbers including ESA, electronically adjustable shocks, gas emulsion, reservoir, most hydraulic shocks, as well as OEM shocks from Aprilia, BMW, KTM, Ducati, Kawasaki, Suzuki, Honda, Yamaha, Royal Enfield, Moto Guzzi, Husqvarna, Indian, and Triumph shocks, just to name a few, are very much what we do. The warranty period on these services is 1 year on labor and parts installed by us.

In the event that there are damaged parts due to material defects and/or our workmanship after your shock is serviced, the parts will be replaced at no cost during our 1 year warranty period for EPM serviced shocks.

If shocks you have purchased from us or our authorized dealers are damaged due to material defects and/or workmanship, the parts will be replaced at no cost during the warranty period of the shocks. For YSS, this would be 2 years from purchase, Hyperpro and Wilbers would be 5 years from purchase. The customer will be responsible for shipping the item to EPM, but the repair and return shipping is free of cost.

ESA shocks

We can rebuild ALL BMW ESA shocks – even though your dealer says they are not rebuildable. We can also shorten OEM ESA shocks for a lower ride height and we can supply new springs (Hyperpro progressive springs) for the OEM ESA shocks.

New ESA shocks are available from us, as Hyperpro ESA Hybrid or Wilbers WESA shocks. If the servo drive in your ESA shock no longer functions properly, we are able to replacement the servo drive at $355.00 each with installation included. We able to test all ESA servo drive functions and always test all of our customer’s ESA systems when the shocks are sent in for a service or transfer of the ESA components into a new Hyperpro ESA Hybrid or Wilbers WESA shock.

We have extensive knowledge of shock absorbers including motorcycle mono, twin, emulsion, reservoir, fully adjustable, hydraulic shocks, and shocks from OEM brands such as KYB, Showa, Marzocchi, our Hyperpro and Wilbers shocks, as well as their competitors. We cannot be outdone in our service by any competitor in the world of performance motorcycle shocks. Give us a try and we are sure you will not be disappointed!