A rebuild service is recommended between 20 to 30,000 miles depending upon use (Touring, Race, Off Road etc) for all quality shocks. (The typical OEM shock will be worn out and need replacement before 20,000 miles.)
We pride ourselves on the attention we give to rebuild service. Most rebuilds are completed and posted for return shipping in less then 5 business days of receipt by us. In the rare event we cannot meet this deadline you will be informed by email or phone call about the specifics of the delay.